HelpMate Remote Support
REMOTE SUPPORT
In just a few seconds you can download Mac HelpMate which enables me to offer you professional technical Mac support remotely.
Remote support is easy, secure, and you initiate the support session! Once connected, I can help you with your Mac as if I am sitting with you in the comfort of your own home or office.
COST
- Mac HelpMate is free.
- Remote support using Mac HelpMate is charged by the quarter hour. Payment by check or Paypal is due at completion of session, for first time clients, see rates and policies.
REQUIREMENTS
- Mac HelpMate requires Mac OS X 10.3.x or 10.4.x
- DSL or cable internet access highly recommended
- Zero configuration. No technical expertise is required to use the program. Just open and click my business card."
Download Mac HelpMate
DOWNLOAD MAC HELPMATE
Do you have privacy or security concerns about using Mac HelpMate?
INSTALL MAC HELPMATE
- After you have downloaded Mac HelpMate, double-click the .dmg file.
- Double-click the resulting disk image and you will now see the Mac HelpMate application file. Drag this file into your Applications folder.
- Now you can eject the disk image by dragging the icon to Trash (or hitting Command E). Now throw away the .dmg file and you're done..
- Next, open Applications Folder and double click Mac HelpMate. In Preferences—under the Mac HelpMate menu—check off "Show Status Item in Menu Bar on Login."
- When you need help give me a call, and I'll walk you through the rest in seconds!
